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Terms of Services

Last updated: 22 Feb 2024

   The terms of this agreement ("Terms of Use") govern the relationship between you and Rainhero Games ("Rainhero Games" or "Us" or "We") regarding your use of Rainhero Games’s apps or games, websites and related services (the "Service"), including all information, text, graphics, software, and services, available for your use. By using this website and the services offered on it, downloading any software, or browsing the website, as well as by downloading any of Rainhero Games’s mobile apps or games from app stores, you accept the following Terms of Use.

   By downloading or using the app or website, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app or website. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES.

   You must be at least 16 years old to access and/or use our website or Games. If you are a minor over the age of 16, we recommend seeking consent from a parent or legal guardian before accessing and/or using our website or Games.

   This Agreement grants to you, and you accept, a perpetual, non-exclusive and non-transferable license to download, install and use of Application or Game subject to the terms set forth in this Agreement. When you download, install and use Application or Game, you accept this Agreement, which does not in any way convey to you an interest or ownership in or to Application or Game as such, but only to the copy downloaded by you, and only with a limited right of use always subject to the terms of this Agreement.

   This Agreement does not allow you to use Application or Game on any device that you do not own or control, and you may not distribute or make Application or Game available over a network where it could be used by multiple devices at the same time.

   Rainhero Games is authorized to amend the Terms of Use at any time, with the amended Terms of Use effective as soon as they are posted on this website. Please check the most current Terms of Use to ensure that you are aware of all the terms and conditions regulating your use of this website and Rainhero Games’s apps or games.

   You’re not allowed to copy or modify the app, decompile, reverse engineer, disassemble, create derivative works of, attempt to derive the source code of, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Rainhero Games. You may not rent, lease, lend, sell, redistribute or sublicense Application or Game.

   Rainhero Games is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app and website or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

   The Application stores and processes personal data that you have provided to us, to provide my Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Application won’t work properly or at all.

   You should be aware that there are certain things that Rainhero Games will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Rainhero Games cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

   If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

   Along the same lines, Rainhero Games cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Rainhero Games cannot accept responsibility.

   With respect to Rainhero Games’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Rainhero Games accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

   At some point, we may wish to update the app. The app is currently available on Android – the requirements for the system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Rainhero Games does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Online Purchasing

   When conducting online purchases with Rainhero Games's apps or games, you must provide true, accurate, and complete information about yourself and provide a non-fraudulent means of payment. If you provide any personal or financial information that is untrue, inaccurate, or incomplete, or if Rainhero Games has reasonable grounds to suspect that the information you provide is untrue, inaccurate, or incomplete, Rainhero Games has the right to void related financial transactions, to revoke all associated software licenses acquired via such transactions, and to refer to appropriate authorities the details of such incidents.

In-Game Currencies and Goods

   Rainhero Games’s mobile and social games include virtual in-game currency (“Virtual Currency”), such as coins, cash, and/or diamonds, that can be purchased for real money and in turn used to purchase virtual in-game items (“Virtual Items”). Please note that Rainhero Games does not handle and is not responsible for handling transactions acquiring Virtual Currency. All Virtual Currency transactions are handled by third-party e-commerce payment providers. By purchasing in-game Virtual Currency, you are bound by and agree to the third-party payment providers’ Terms of Use.

   In addition to all third-party obligations, the following shall apply. In no way can Virtual Currency or Virtual Items be exchanged with us or anyone else for real money, goods, other items, or services of monetary value. Transferring Virtual Currency or Virtual Items outside the Games is strictly prohibited, meaning that you may not buy or sell Virtual Currency or Virtual Items for real money or otherwise exchange Virtual Currency or Virtual Items for items of value outside the Games.

   You also agree that all prices and sales of Virtual Currency and Virtual Items are final. Neither third-party payment providers nor Rainhero Games issue refunds for completed transactions except as provided in this Terms of Use. Please note that you only purchase a limited, revocable, non-transferable license to use in-game Virtual Currency or Virtual Items, and you agree that you do not own them. In the event your account is limited, terminated, suspended, modified, or deleted for any reason, at Rainhero Games’s sole and absolute discretion, or if Rainhero Games discontinues its Games, you forfeit any and all Virtual Currency and Virtual Items earned or purchased. Rainhero Games has the absolute right to manage, regulate, control, modify, and/or eliminate Virtual Currency and/or Virtual Items as it sees fit and at its sole discretion, and Rainhero Games is under no obligation to compensate you or anyone else for any resulting losses.

Refunds

   If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.

   In case of refund, payment processor's standard terms and conditions regarding refunds will apply. User refunds are exclusive of taxes previously charged to users for product purchases.

Special refund regulation for Google Play

 If the purchase isn’t what you expected, doesn’t work, or you don’t want it any more, you can:

  • Request a refund on the Google Play website. If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play,
  • or Get support from Rainhero Games.

 You should contact Rainhero Games if:

  • You have a question about the Games.
  • You made an in-game purchase but it wasn’t delivered or isn’t working as you expected.
  • You want a refund and it’s more than 48 hours since you made the purchase. Please note that according to our rules you are not entitled to refund if it’s more than 30 calendar days since you made the purchase. Each request for refund are subject to Rainhero Games investigation. Refund will be given if Rainhero Games finds the request acceptable according to this Terms of Use.

 How to find our contact information (for Google Play):

  1. Visit https://play.google.com/store.
  2. Browse or search for the Game.
  3. Locate and select the Game to open the detail page.
  4. Scroll down to the "Additional information" section.
  5. Review the contact information listed.

 When you contact us, please, let us know:

  1. The Game you’re using.
  2. The issue you’re having. Such as "My in-app purchase didn’t come through," or "the app isn’t working properly when I open it."
  3. The response you’d like. For example, mention whether you’d like help fixing the issue or would like a refund for your purchase.

 If your inquiry is about a problem with a purchase you made, you should expect a response within three business days and within 24 hours to any support or product concerns stated to be urgent by Google.

Special refund regulation for AppStore

   You can report to Apple a problem with any purchase that you've made using the link https://reportaproblem.apple.com/. If technical problems prevent or unreasonably delay delivery the Game, your exclusive and sole remedy is either replacement of the Game or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if Apple finds evidence of fraud, refund abuse, or other manipulative behavior. Please see https://support.apple.com/ for more information.

Content

   When you post Content, Rainhero Games is automatically granted an irrevocable, perpetual, non-exclusive, transferable, sub-licensable, fully paid-up, worldwide right and license to (i) use, copy, store, adapt, modify, make available and distribute the Content, (ii) prepare derivative works of the Content or incorporate the Content into other works, and (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created.

   You warrant that any posting and use of Content by Rainhero Games will not infringe or violate the rights of any third party.

Changes to This Terms and Conditions

   I may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Terms and Conditions on this page and by updating the “Last updated” date of this Terms And Conditions..

   These terms and conditions are effective as of 2024-02-22.

   YOU AGREE THAT YOUR USE OF THE INFORMATION, CONTENT, OR SERVICES ACKNOWLEDGES THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

Contact Us

   If you have any questions or suggestions about my Terms and Conditions, do not hesitate to contact me at gamesrainhero@gmail.com.